PANAGIOTIS ZERMPINOS

Technical Operations Engineer | Cybersecurity

Kept critical law enforcement infrastructure running nationwide for 3+ years: 50+ forensic instruments, a €3M project, and 99.5% uptime across Greece. Now bringing that operational discipline into cybersecurity and IT operations.

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Panagiotis Zermpinos

Impact

99.5%
System Uptime
50+
Critical Systems Maintained
~€3M
Infrastructure Project Value
3+
Years in Security-Critical Ops

Experience

SEP 2023 - PRESENT

Application & Technical Support Engineer

bioMDx IntelligenceX & SafeBlood

End-to-end technical operations for a ~€3M national law enforcement project and biomedical systems across Greece.

  • Critical Infrastructure: Sole technical owner of 50+ criminal photography instruments nationwide, maintaining 99.5% uptime with same-day incident response
  • L1/L2 Support: Rapid triage and resolution for security-critical systems in law enforcement environments
  • Security & Compliance: Owned Anti-Bribery Policy and maintained multi-ISO standard compliance (ISO 27001, 9001, 13485)
  • Hardware & Logistics: Hardware lifecycle management and logistics coordination for nationwide field deployments; vendor sourcing and procurement
  • Client Relations: Primary technical liaison for law enforcement clients and dealer partners; trained 250+ police officers on forensic instrumentation; prepared product collateral and provided pre-sales support
DEC 2022 - FEB 2023

Mechanical Engineer, External Partner

Hellenic Electricity Distribution Network Operator (HEDNO)

Office-based investigation of electricity theft cases across Greece's national distribution network. Processed around 20 cases per day (roughly 3x the team average) in an 8-person team, identifying theft sources and losses across residential and commercial accounts.

JUN 2022 - DEC 2022

Electrical Systems Technician

Rutech S.A.

Executed UPS, PV, and electrical automation installations across 9 industry verticals (Defense, Maritime, Healthcare, Energy, Telecom and more) under ISO 14001 and ISO 45001 compliance. Delivered projects for enterprise clients including Cisco and Cordia in a 5-person team reporting directly to CTO.

Technical Skills

Cybersecurity & Forensics

System Hardening Security Operations Digital Forensics CTF / Pen Testing Labs

IT Operations & Support

Infrastructure Maintenance L1/L2 Technical Support System Administration Incident Response

Development & Automation

Python MATLAB Process Automation Data Analysis Docker Git Programming Engineering

Quality & Compliance

ISO 27001 ISO 9001 ISO 13485 ISO 14001 ISO 45001 Quality Management

Education

2017 - 2023

Integrated Master's in Mechanical Engineering

University of West Attica, 300 ECTS

Five-year integrated master's programme covering mechanical systems, thermodynamics, energy engineering, and applied data analysis.

Thesis: Energy performance evaluation of solar-assisted heat pump with photovoltaic-thermal (PVT) collectors for residential dwellings in Greece. Combined TRNSYS thermal simulation with MATLAB data analysis to model and optimise system configurations across Greek climate zones.

Projects & Learning

ACTIVE

Boot.dev: Back-end Developer Path

JUN 2026 - PRESENT

Structured 22-module backend curriculum progressing through Python, Go, SQL, Docker, data structures, algorithms, and distributed systems. Currently in the Python fundamentals module.

Python Algorithms Data Structures
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ACTIVE

Personal Linux Security & Hardening

MAR 2025 - PRESENT

Daily-drives Linux as primary OS with regular Lynis security audits. Applied hardening practices to personal and friends' machines, covering common attack surfaces and misconfigurations.

Linux Lynis System Hardening System Administration
ACTIVE

HackTheBox: Penetration Testing Labs

FEB 2025 - PRESENT

Working through HackTheBox machines and challenges to develop practical offensive security skills. Focused on privilege escalation, enumeration, and vulnerability exploitation.

Exploit Dev Enumeration Privilege Escalation
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IN PROGRESS

Advent of Code 2024 & 2025

DEC 2024, DEC 2025

Annual algorithmic programming challenge solved in Python. 9 days in 2024, 8 days in 2025. Covers graph traversal, dynamic programming, parsing, and optimisation.

Python Algorithms Problem Solving
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COMPLETED

100 Days of Code: Python Bootcamp

MAY 2023 - JUL 2023

Intensive Python programming course covering automation, scripting, APIs, data processing, and machine learning with PyTorch. Applied to real-world scenarios including system automation tasks.

Python Automation Scripting Machine Learning PyTorch

Get In Touch

Open to roles in cybersecurity, IT operations, and technical support. If you're looking for someone who bridges engineering precision with security operations, let's talk.

Languages

Greek Native English C2 - Proficient German B1 - Intermediate