PANAGIOTIS ZERMPINOS
Technical Operations Engineer, moving into Cybersecurity
Kept critical law enforcement infrastructure running nationwide for 3+ years: 50+ forensic instruments, a €3M project, and 99.5% uptime across Greece. Now bringing that operational discipline into cybersecurity and IT operations.
Impact
Experience
Application & Technical Support Engineer
End-to-end technical operations for a ~€3M national law enforcement project and biomedical systems across Greece.
- Critical Infrastructure: Sole technical owner of 50+ criminal photography instruments nationwide, maintaining 99.5% uptime with same-day incident response
- L1/L2 Support: Rapid triage and resolution for security-critical systems in law enforcement environments
- Security & Compliance: Owned Anti-Bribery Policy and maintained multi-ISO standard compliance (ISO 27001, 9001, 13485)
- Hardware & Logistics: Hardware lifecycle management and logistics coordination for nationwide field deployments; vendor sourcing and procurement
- Client Relations: Primary technical liaison for law enforcement clients and dealer partners; trained 250+ police officers on forensic instrumentation; prepared product collateral and provided pre-sales support
Mechanical Engineer, External Partner
Office-based investigation of electricity theft cases across Greece's national distribution network. Processed around 20 cases per day (roughly 3x the team average) in an 8-person team, identifying theft sources and losses across residential and commercial accounts.
Electrical Systems Technician
Executed UPS, PV, and electrical automation installations across 9 industry verticals (Defense, Maritime, Healthcare, Energy, Telecom and more) under ISO 14001 and ISO 45001 compliance. Delivered projects for enterprise clients including Cisco and Cordia in a 5-person team reporting directly to CTO.
Technical Skills
IT Operations & Support
Development & Automation
Quality & Compliance
Education
Integrated Master's in Mechanical Engineering
Five-year integrated master's programme covering mechanical systems, thermodynamics, energy engineering, and applied data analysis.
Thesis: Energy performance evaluation of solar-assisted heat pump with photovoltaic-thermal (PVT) collectors for residential dwellings in Greece. Combined TRNSYS thermal simulation with MATLAB data analysis to model and optimise system configurations across Greek climate zones.
Projects & Learning
Network-Wide Ad Blocking & Privacy Protection
APR 2026 - PRESENT
Docker-based Pi-hole infrastructure with DHCP auto-routing, 4 curated blocklists, and 6 device-specific security policies, protecting 5+ devices from 350k+ malicious domains (ads, trackers, malware, phishing) with zero per-device configuration.
Armani Katehano Club Platform
MAR 2026 - PRESENT
Full-stack web application for a competitive basketball club in active play. The public dashboard tracks 13 players across PPG, RPG, APG, and efficiency ratings, with live game results, standings, season-vs-all-time toggles, and a team leaderboard. Backed by a multi-portal architecture: an admin portal for full CRUD data management and a coach portal for roster announcements and match email distribution.
Boot.dev: Back-end Developer Path
JUN 2026 - PRESENT
Working through the Back-end Developer Path (Python & Go). Completed Python (fundamentals + OOP), Linux, and Git with hands-on projects (a Python AI agent, Bookbot, and an Asteroids game). Currently working through Go, functional programming, and data structures & algorithms.
Personal Linux Security & Hardening
MAR 2025 - PRESENT
Daily-drives Linux as primary OS with regular Lynis security audits. Applied hardening practices to personal and friends' machines, covering common attack surfaces and misconfigurations.
Security Labs (learning): HackTheBox & TryHackMe
FEB 2025 - PRESENT
Working through beginner-level HackTheBox machines and TryHackMe rooms to build practical security fundamentals: enumeration, privilege escalation, and working with known exploits.
Advent of Code 2024 & 2025
DEC 2024, DEC 2025
Annual algorithmic programming challenge solved in Python. 9 days in 2024, 8 days in 2025. Covers graph traversal, dynamic programming, parsing, and optimisation.
100 Days of Code: The Complete Python Bootcamp
MAY 2023 - JUL 2023
Intensive Python programming course by the London App Brewery, covering automation, scripting, APIs, data processing, and machine learning with PyTorch. Applied to real-world scenarios including system automation tasks.
Get In Touch
Open to roles in cybersecurity, IT operations, and technical support. If you're looking for someone who bridges engineering precision with hands-on operational reliability (forensic instrument support, L1/L2 technical support, endpoint and Linux administration) and a growing security focus, let's talk.